We have a 1-Year warranty policy.
This limited warranty (the “Warranty”) is issued by Zeno Gym LLC. (“Zeno Gym”, “we”, or “us”) to you, a consumer who purchased a new Zeno Gym trainer or new Zeno-branded accessories directly from us. The Warranty covers only you, the original product purchaser, and does not extend to any territories or countries outside the United States. The Warranty cannot be assigned or transferred to any subsequent purchaser or user and is not available to products that were purchased from any source other than Zeno Gym.
This Warranty covers defects in the product you purchased from an authorized Zeno Gym retailer in the United States (the “Product”). Zeno Gym warrants that the Product is free from defects in materials and workmanship and will, under normal and intended use, function substantially in accordance with our Product documentation and technical specifications. Proof of Product purchase is required as a condition to coverage under this Warranty, and the Product requires an online connection to ensure full functionality.